Service Jobs? Excuse Me?
We’ve left the agrarian economy back with horseshoes and people who actually milked cows with their hands, squirting it into buckets; passed off the industrial economy into the pathos of closed plants and moved with great fanfare into the service economy. Like all such passings, we still produce the world’s biggest agricultural product in terms of bushels of this and that and still kick out a blue-gazillion small, greasy parts that assemble into large, greasy machines. But, by all generally accepted logic, this is the age of service.
Maybe I missed it. Perhaps it passed me by while I was trying to contact my bank.
My bank delights in telling me how important my call is to their entire organization and that I will be helped by absolutely the next available operator. This, after finally getting to an actual human being by listening to options, and numbers to punch to access those options, or at least the hold recording that belongs to those options. Unsure if there might be a more appro…